How do you keep track of all the time sensitive emails you have to juggle? Whether its you or somebody else who needs to do something by a certain time there are many ways I’ve seen people handle this scenario. From simple post-it notes to long, convoluted processes there is no “right” way, but if you use Outlook you might want to consider using the built-in Follow Up feature.
Sending Email
When you send an email that requires a time-sensitive response, add a reminder when you create the message:
- Open a blank email message and create the email as you normally would.
- With the message still open, click Follow Up in the Tags group.
(If you’re using Outlook 2003, choose Follow up from the Actions menu. Then, choose Add Reminder.)

- From the resulting menu, choose Add Reminder.
- In the resulting dialog, choose a reminder date and time. On this day and time, Outlook will display a reminder.
- Click OK to return to the message window, which now displays the reminder information in the header.

- Click Send to close the message window.
When you send this email, Outlook will add the item to your To-Do Bar and displays a reminder icon so you can visually see what the item is.
You can also apply this trick to your emails after they’ve been sent or any time sensitive emails you’ve received :
- Find the message in your inbox or sent folder.
- Right-click the Follow Up flag for that message.
(If you’re using Outlook 2003, right-click the message and choose Follow Up.)
- Select Add Reminder and create the reminder as you normally would.

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